VidFlair

Refund Policy

This Refund Policy explains how refund requests for VidFlair paid plans, credits, membership features, and related purchases are handled. It should be read together with the Terms of Service and the purchase terms shown at checkout.

Refund eligibility may depend on the payment provider, applicable law, promotional terms, account status, and abuse or fraud signals.

Updated as of: 2026-06-15

30-Day Refund Window

1For purchases made through the official VidFlair checkout, you may request a refund within 30 days after the successful payment date unless the checkout page clearly states a different rule.
2The refund window starts when the payment provider confirms the charge, not when you first sign in, activate a feature, or notice the charge.
3Requests submitted after 30 days are not guaranteed and may be declined unless required by applicable law or expressly approved by us.

Eligible Refund Requests

1Duplicate charges, accidental purchases, or purchases of the wrong plan may be eligible when you contact us promptly with the relevant order information.
2If a paid feature is materially unavailable because of a technical issue on our side and we cannot reasonably resolve it, we may approve a refund or account credit.
3Where applicable consumer protection law requires a refund, we will honor the legally required remedy.

Non-Refundable Situations

1Refunds may be declined for requests outside the refund window, completed billing periods, heavy usage, consumed credits, generated reports, or other benefits already substantially used.
2We may decline refunds connected to account sharing, abuse, fraud, policy violations, chargeback misuse, or attempts to obtain repeated free access.
3Taxes, currency conversion differences, bank fees, card network fees, and payment provider fees may be non-refundable where they are outside our control.

Subscriptions and Cancellations

1Canceling a subscription stops future renewals but does not automatically refund previous charges.
2If a refund is approved for an active subscription, access to the refunded paid plan, credits, reports, or membership benefits may be removed immediately.
3You are responsible for canceling before renewal if you do not want the next billing period to be charged.

How to Request a Refund

1Submit your request through the website feedback tool or the support contact published by the site operator.
2Include the account email, order ID or payment reference, purchase date, the plan or item purchased, and a brief description of the issue.
3We may ask for additional verification before processing a refund request to protect accounts and prevent payment abuse.

Processing Approved Refunds

1Approved refunds are usually returned to the original payment method through the payment provider.
2Processing time depends on the payment provider, bank, card network, and region, and may take several business days after approval.
3If the original payment method cannot receive the refund, we may offer a reasonable alternative where permitted.

Changes and Contact

1We may update this Refund Policy from time to time. The updated date on this page reflects the latest revision.
2For active purchases, the refund terms shown at the time of purchase and any rights required by law will be considered when reviewing requests.
3Questions about refunds can be sent through the website feedback tool or to the support contact published by the site operator.